Frequently asked questions

What is dragonPlanner?

dragonPlanner is a project planning tool built for software engineering teams. It combines a structured work item hierarchy — Initiatives, Epics, Stories, Tasks, and SubTasks — with first-class AI integration via Anthropic's Model Context Protocol (MCP). You manage your backlog and sprint plans through Claude rather than through a traditional UI.

How does the Claude integration work?

dragonPlanner runs an MCP server that you connect to Claude Code. Once connected, Claude can read and write your work items, surface recommendations, generate sprint plans, and sync Jira references — all through natural language in your editor.

The MCP server enforces fine-grained JWT scopes, so you control exactly what Claude can read or modify (e.g., workitem:read, workitem:write, sprint:read).

Is my data secure?

Yes. dragonPlanner authenticates with Auth0 as the upstream identity provider and issues short-lived, scoped JWTs. All traffic is encrypted in transit via TLS. Data is stored in a PostgreSQL database on a private Hetzner volume. No data is shared with third parties.

Individual work items can be flagged as hidden from the MCP context if you need to keep them out of Claude's view.

How does Jira sync work?

dragonPlanner stores a JiraKey reference on each work item. When you're ready to sync, Claude can generate Jira-compatible JSON payloads for unsynced items, which you import into Jira yourself. After import, Claude bulk-updates the reference keys in dragonPlanner.

dragonPlanner never calls the Jira API directly — your Jira credentials stay in your own MCP toolchain. This keeps the integration simple and your credentials under your control.

What's the difference between Free and Team?

The Free plan is designed for solo engineers: one workspace, up to three projects, and the full MCP integration with Claude. The Team plan adds unlimited workspaces and projects, unlimited members, and role-based access control (Admin, Member, Viewer per workspace and project). See the Pricing page for a full comparison.

Do I need to use Claude? Can I use the web interface instead?

Both. dragonPlanner includes a web application at app.dragonplanner.com where you can manage work items, sprints, and program increments through a traditional UI. The Claude MCP integration is an additional layer — not a replacement for the web app.

What does a Program Increment (PI) represent?

A Program Increment is a fixed-length planning window — typically a quarter — that contains multiple sprints. PIs are scoped to a workspace and identified by year and quarter. They're inspired by SAFe but kept lightweight: no ceremonies required, just a container for organized, time-boxed delivery.

Can I cancel or change my plan at any time?

Yes. You can upgrade, downgrade, or cancel from the account settings page at any time. Downgrading to Free retains your existing data but limits future workspace creation. No lock-in.